Privacy Policy

At Joela Chic, your privacy is important to us. This policy explains how we collect, use, and protect your personal information and how you can manage your preferences.

  1. Information We Collect
    We may collect personal information such as your name, contact details, delivery address, and order details when you make a purchase using cash on delivery (COD).

  2. How We Use Your Information
    Your information is used solely to:

  • Process and fulfill your orders

  • Communicate order updates and delivery details

  • Improve our products, services, and customer experience

  1. Information Protection
    We implement appropriate measures to protect your personal information from unauthorized access, loss, or misuse.

  2. Sharing of Information
    We do not sell, rent, or share your personal information with unrelated entities.

  3. Opt-Out Instructions
    You have the right to manage your communication preferences or opt out of marketing messages at any time. To opt out, contact our support team at [email protected] with your request, and we will promptly remove you from our communications.

  4. Updates to Privacy Policy
    We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.

If you have any questions about this Policy, please contact us at [email protected]