Shipping Policy

At Joela Chic, we are committed to delivering your fashion selections safely and on time. Please review our shipping policy carefully:

Order Processing
All orders are processed after confirmation and are shipped on a first-come, first-served basis. Orders are only confirmed once the purchase is finalized via cash on delivery (COD).
Delivery Areas
We deliver to locations within the regions specified at checkout. Availability of delivery may vary depending on location.
Shipping Time
Estimated delivery times depend on your location and product availability. While we strive to meet these timelines, occasional delays may occur due to unforeseen circumstances such as weather conditions or high demand.
Delivery Charges
Shipping charges, if applicable, are clearly indicated during checkout. Any changes or additional fees will be communicated prior to dispatch.
Order Tracking
You will receive updates regarding your order status, including dispatch and estimated delivery times.
Damaged or Incorrect Items
If a product is damaged or incorrect upon delivery, please contact our support team immediately. We will provide guidance for replacement or resolution.
Responsibility
Once the order has been dispatched, we ensure it reaches the provided address safely. Please provide accurate and complete delivery information to avoid delays or misdelivery.

If you have any questions about this Policy, please contact us at [email protected]